Full-Process Guidance with Systematic Troubleshooting、

The after-sales team was dispatched to the Dingzhuang site to offer installation guidance, technical assistance, and troubleshooting services for the floating PV system.

Upon arrival at the site, the after-sales team quickly assisted the customer in optimizing workforce allocation based on the actual site conditions. They organized workers into specialized groups according to installation stages, such as bolt pre-assembly, float transportation, component securing, float assembly, and underwater splicing. This enabled the on-site workers to carry out their tasks in an orderly manner by groups.

Thanks to this rational division of labor, each work crew increased its output from 300 to 400 modules per day to 600 modules per day—doubling installation efficiency!

Once the on-site tasks are finished, Sungrow FPV's after-sales team stays in touch with the customer, offering remote assistance whenever required and ensuring continuous support throughout the project lifecycle.

Deep Customization for Smooth Operation and Early Returns

Due to the unique nature of floating PV, every step—from product selection and system design to final installation—requires in-depth customization based on the actual local environment. The installation phase, in particular, is critical: whether the array assembly is securely fastened and whether the installation method is correctly executed can significantly affect the service life and power generation efficiency of the floating system. By offering global leadership and continuously advancing one-stop services, Sungrow FPV ensures that these challenges are effectively addressed.

Therefore, installation guidance and troubleshooting are particularly critical. As a pioneer in large-scale floating PV systems, Sungrow FPV provides complete products and one-stop services for floating PV systems. Its professional after-sales team offers comprehensive support to customers, ensuring smooth plant operation and early returns.

Global Leadership with Advancing One-Stop Services

In addition to its after-sales team, Sungrow FPV has seasoned professionals covering every stage of customer service—from product R&D and system design to logistics and warehousing—ensuring that customers receive a genuine, integrated one-stop experience.

Floating solar has been gaining wider public attention in recent years. In the context of carbon peak and neutrality goals, its ability to save land and generate high-efficiency power is set to play a bigger role. As a world leader in floating PV, Sungrow FPV goes beyond developing multi-scenario solutions and driving industry anchoring standards—it is also steadily enhancing the quality of its one-stop service offerings.